Terms & Conditions

1. The purchase of a Sleep Plan Consultation (the “Consultations”) will be deemed as acceptance of the following terms and conditions.

2. The full fee for The Wee Sleep Coach services is due on booking your Consultation with The Wee Sleep Coach

3. If the Sleep Plan is cancelled by the Client (the payer and receiver of the consultation) the following terms and conditions apply:

Less than 24 hours’ notice – no amount will be refunded

25-48 hours’ notice – 50% of full amount will be refunded

More than 48 hours’ notice – 100% will be refunded to the client

4. If a Client demonstrates exceptional circumstances as the reason for a cancellation within 48 hours of the booking time, The Wee Sleep Coach, on a case by case basis, may accept a rescheduled appointment within one week of the original booking time.

5. The Wee Sleep Coach reserves the right to cancel Consultations at short notice due to personal circumstances. In the event of The Wee Sleep Coach cancelling, the Client will be offered a full refund or alternative dates if preferred.

6. In respect of each programme (the “Programme”) granted by The Wee Sleep Coach  to the Client, the Client agrees that it shall not provide the Programme to any third party who is not a Client.

7. Advice given by The Wee Sleep Coach is intended as advice related to sleep and is not intended as a substitute for medical advice from a GP or other medical expert.

8. The Wee Sleep Coach advises to the best of their ability, experience and training but does not accept responsibility or liability for sleep and behavioural work that does not achieve the desired result following the Consultations process.

9. If the Client’s child has an underlying health condition, The Wee Sleep Coach reserves the right to not proceed with the Consultation. If this is the case, the Client will receive a full refund.

10. If it’s found to be the Client’s child’s age is under 6 months and this hasn’t been explicitly stated to The Wee Sleep Coach (the “Company”), the Company reserves the right to not proceed with the Consultation. If this is the case, the Client will receive a full refund.

11. The Wee Sleep Coach’s support hours for Consultations Clients are Sunday-Friday 8am until 8pm and will respond when possible, as soon as possible after receipt of the contact from the Client, notwithstanding personal circumstances or holidays.

12. The Wee Sleep Coach is willing to travel, on a case by case basis, to clients within the EH postcode area. Should travel be necessary, a Home Consultation price will be reflected to cover all reasonable expenses incurred including but not limited to travel, travel time and accommodation.

13. The Wee Sleep Coach reserves the right to cease the provision of support in exceptional circumstances, including but not limited to: abuse or harassment from a Client to one of The Wee Sleep Coach team.

14. The Wee Sleep Coach reserves the right to change the Terms & Conditions at any time.